Evidence that we are good at what we do
Evidence that we are good at what we do
Further to your very professional installation of my Solar Panel System, I write to express my sincere appreciation for the first rate service that I received from Evergreen Renewable Energy Ltd throughout the development of this project.
Prior to making the decision to proceed with this installation, I had completed a great deal of research into all aspects of solar panels – both negative and positive – and I had visited a number of owners of solar panels to gain an impression of their views – both of the types of panels and of the installers.
As a direct result of my enquiries, I made the decision to go with your company and I have not been disappointed. You have an excellent team who have worked with care, consideration and understanding of my various queries along the route. Your advice throughout has been invaluable and has proved to be correct in every aspect. In particular I have been impressed with your honesty and commitment to first rate customer service and I wish you all the very best for the future.
Solar PV Array
We have been very impressed with all aspects of the service from Evergreen, from the time and trouble they took with the survey, to finding the best inverter for our split array.
With a complex roof with aspects from east to west, selecting the best aspects and the number of panels was not easy. Of the four contractors we contacted, some by personal recommendation from friends, Evergreen impressed us most with their solution; Ian Crabbe even came back to double check measurements
Installation was very competently and cleanly carried out by the team with comments that, if it was not done absolutely correctly, then Ian would make them do it again! Everything was done as agreed and on time. One or two minor problems after commissioning have been dealt with rapidly. Nothing has been too much trouble.
We have been delighted with the performance of our panels where output has significantly exceeded expectations. The two arrays work very well together and their position was chosen to minimise the effect of shadows which could have cut performance dramatically.
Overall 10/10 and a gold star!
Mr & Mrs B
Solar PV Array
The three lads you sent did a great job and were very helpful and accommodating. They were happy to move the array around to get it spot on and the electrics where very nicely installed and all wiring tidily tucked away.
You have also been very helpful in answering all my questions and your office staff have been very pleasant to deal with.
So glad you suggested the solar edge system the facility is brilliant, just can’t fault the online monitoring.
Very happy to recommend your company or be contacted by any prospective customers.
Mrs H and Mr P, Lyme Regis
I am writing to let you know that I am delighted with my three PV Systems. I was very impressed with the level of customer care and courtesy shown by the Evergreen Energy Team at all times.
Thank you for explaining the practicalities and financial positives of having the systems. I really am extremely pleased with it all and would not hesitate to recommend your services to anyone I know.
I would be quite happy for any prospective customers to give me a call on 01297 32036.
Joy Raymond – Hedgehog Corner B&B
On the appointed day, the installation team arrived bright and early and got to work. From the start they were very friendly, caring and competent, they worked untiringly throughout the day and amazingly by early evening the installation was complete and ready to go. The next morning bright and early the system engineer came to commission the system and within minuted it was up and running – my mini power station. Although we had a small glitch during the first few days, this was rectified remotely by a software update by the manufacturer and everything has gone swimmingly ever since. Whilst it has been good solar weather for the most part since the installation date, we have used very little grid electricity, the storage battery supplies our electricity needs during the evening an rarely falls below 50% charge, and we are exporting to the grid during most of the day when the storage battery is full charged. Unfortunately my EV is not due for delivery for another few weeks otherwise the system would be keeping it fully charges rather than exporting it to the grid!
In summary, I am delighted with the system and this is entirely due to professional competence of Ian and his team at Evergreen. I recommend Evergreen without reservation.
Mr & Mrs Davies
Evergreen Renewables has recently installed for us an Air Source Heat Pump, Photovoltaic Panels and the Solar Edge system.
We would wholeheartedly recommend this company to anyone thinking of venturing into the world of renewable energy.
· They believe in the whole ethos of renewable energy and have it installed in their own homes.
· They are able to offer all of the systems currently available, which meant that they were able to recommend the right combination for our needs.
· The team of installers, electricians and plumbers are all employed in-house which facilitated a seamless installation.
· The customer service, before and after installation has been exemplary. They are very happy to answer queries, which has been invaluable to us and enabled us to use the systems to maximum benefit.
· They have assisted us with filling out the forms for claiming RHI and FIT payments, which we much appreciated.
We have no hesitation in recommending Evergreen Renewables”